Tata Motors is one of the largest automobile brands in India and the largest in terms of operations. The brand is known for providing some of the most robust and safest cars in the market at an affordable price tag. The company has come a long way and has spent quite a lot on its R&D in order to improve its vehicle quality. The brand also has a wide service network, as much as Maruti Suzuki across the nation alongside competitively priced service packages to make sure maintaining a Tata car is hassle-free and affordable.
But just because it’s great on paper does not mean it’s great in reality too. See, while Tata made sure its service centres are accessible and hassle-free, the feedback from customers on the net and forums is quite mixed, meaning the service experience varies across centres.
Leaving service centres aside, Tata has improved their cars a lot but if we compare them to other brands like the Japanese or Koreans, they fall behind. Just a few minutes of surfing in Social media and forums and you will notice the huge number of complaints about quality issues, electronics and service. Now, this does not mean Tata is not a good brand, in fact, there are thousands of satisfied customers every month, but when its overall quality is compared to brands like Toyota and Hyundai, it falls quite short.
Following are some issues and problems Tata owners shared on social media/ forums. Do note that Tata has taken action in some of these cases while the status of the others is unknown. Also, we don’t know if these problems are the owner’s fault or Tata’s, but the large number of complaints regarding Tata cars on social media is definitely something you should take into account if you are planning to buy a Tata car.
Engine Performance
This is a problem Tata cars have been plagued with for years now. Tata cars are known to have engine noise, and sometimes, owners also report a lack of power, especially in models like Tata Harrier and Nexon. The Tiago also faced this engine problem quite a while ago.
Electrical Problems
Tata cars are also reported to have electrical problems like software glitches and lags in the infotainment system straight out of the showroom. Furthermore, the battery on some models has also reportedly had draining issues which is linked to issues in the electrical system.
Build Quality
Although Tata cars are very robust and provide top-notch safety, many of the models have been reported to have fit and finish issues like inconsistent panel gaps and poor quality of interior materials. There are also rattling sounds from the doors and dashboard, especially in older models like the Tiago.
Suspension Issues
Many Tata owners have reported a stiff suspension, especially in cars like the Tiago and Tiago, which leads to bumpy rides on rough roads. Noise is also another problem that’s also prevalent in the suspension system, which is especially noticeable on uneven roads.
After-Sales and Maintenance
While Tata Motors has made efforts to improve its service network as stated earlier, there are still complaints with after-sales service which include delays in the availability of spares and repairs, lack of proper communication and rude behaviour of staff. Some owners also found the service costs higher than expected, particularly on high-end models like the Harrier and Safari.
Frequently Asked Questions
What are the drawbacks of Tata Motors?
Quality Control Issues and Engine noise are major drawbacks in Tata cars.
Do Tata cars have rusting issues?
Yes, Tata cars have been reported to have some rusting issues.
Does Tata Nexon have an anti-rust coating?
Yes, Tata Nexon comes with an anti-rust coating from the factory.
